WM 2009

agree. Also, popele needing to be billable / account for every hour of the day mostly perceive an internal barrier to share insights with other popele, since these insights may be the main thing setting them a part from their colleagues. Or, the insights may enable them to get the job done quicker than their colleagues, as knowledge is a personal USP. Also, some organisations maintain some levels of competition' within their organisation. Whether this is a good thing, I'll leave up to you to decide.To take this one level further . Let's assume that you have a company forum or wiki on which general population' can post questions/share information; would this be done for things other than e.g. a lost file?The solution to these questions in my view lie in how one is rewarded for ones contribution to the wiki-content. So, how could participants whose contributions add value be rewarded?Looking at the client side Is it the client or the product or service supplier who is hesitant to use a wiki?